FAQ

You may request a return within 90 days after receiving your item. It must be unused, in its original condition and packaging, and accompanied by proof of purchase. Contact support@breitvacher.com before sending it back, as returns sent without prior authorization are refused. Return shipping is the customer's responsibility, and Breitvacher states that it does not charge a restocking fee.

Orders are typically processed within 1 business day. Breitvacher's published transit time is 4–6 business days for the United States and the United Kingdom, Monday through Friday.

Shipping is free, with no minimum order quantity. The published Shipping Policy provides delivery schedules for the United States and the United Kingdom. It does not provide a definitive list of any other supported destinations.

Orders are processed Monday through Friday, from 09 a.m. to 05 p.m. Once your order has been processed and dispatched, Breitvacher sends an email containing the order status and tracking information. Customized products may require additional processing time.

Your tracking number is sent by email after your order has shipped. If you have not received tracking information within 7 business days, contact support@breitvacher.com.

Breitvacher states that customs charges are outside its control and depend on local authorities. If your order is subject to customs charges, you are responsible for paying them.

Breitvacher states on its About Us page that it aims to select partners using ethical manufacturing practices and to reduce environmental impact through sustainable materials and durable designs. The site does not currently publish a dedicated sustainability report or supporting impact measurements.

Breitvacher does not currently publish product, sustainability or manufacturing certificates on the reviewed pages. For documentation concerning a specific model, contact support@breitvacher.com.

Breitvacher does not publish a single verified country of manufacture for its full catalogue. Individual product pages may identify a movement or material, but that information should not be treated as the manufacturing origin of the finished product. Contact Customer Support for information about a specific reference.

Breitvacher does not currently publish an official product sample programme. Sample availability cannot therefore be confirmed from the information available on the site.

Each product page contains its available description and specifications. For information that is not listed, contact Customer Support at support@breitvacher.com or +1 (302) 237-9965, Monday through Friday, from 09 a.m. to 05 p.m.